Controller and scope
DYSCO EXPLORATION AND PRODUCTION, S.A. DE C.V., the parent company of DYSCO University, is the controller for the processing described here. Address: Tamaulipas 407, Colonia Petrolera, postal code 96500, Coatzacoalcos, Veracruz, Mexico. This notice covers dysco.edu.mx and information received through its enquiry and enrollment channels. Corporate website: dyscoep.com. Privacy contact: hola@dysco.edu.mx.
Data we may process
Depending on the service: name, Mexican population registry code (CURP), occupation, telephone or WhatsApp number; selected program and group; enrollment, attendance, progress and training documents; payment references, amounts and status; billing information you provide and the content of your messages. Browsing may generate IP addresses, browser information, technical logs and, with your permission, visit and click statistics. Do not send sensitive information or full card numbers by email, WhatsApp or text fields. If a process requires additional information, its purpose must be explained and the applicable consent obtained.
Necessary and optional purposes
We use necessary information to answer enquiries, identify students, manage enrollment and groups, deliver training, administer payments and receipts, issue or verify documents, resolve enquiries, protect the service and meet legal obligations. Google Analytics measurement of visits and clicks is optional and depends on your browser choice. Declining does not prevent access to content. Promotional communications, if requested or authorized, can be limited by emailing hola@dysco.edu.mx; declining does not affect purchased services.
Providers, payments and transfers
We may use hosting, communications, payment processing and analytics providers to operate the service, with access limited to their role. Online payments are handled by the payment platform shown during checkout; review its notice before supplying financial information. External services may operate outside Mexico. Disclosures to authorities and other transfers will take place where required, under a legal exception or with the applicable consent. This notice does not authorize selling personal data or sharing it for unrelated advertising.
Access, rectification, cancellation and objection
To exercise ARCO rights, withdraw consent or restrict use or disclosure, email hola@dysco.edu.mx with the subject “Privacy”. Include your name, reply contact, requested right, a description of the data and details that help locate it. We will indicate a suitable way to verify identity or representation; avoid sending unnecessary documents in your first message. We will communicate the decision within 20 days and, where applicable, implement it within the following 15 days, subject to legally permitted extensions. Withdrawal is not retroactive and does not remove recordkeeping obligations.
Retention and security
Necessary information is retained during the service relationship and for periods required for academic, tax, contractual or legal claims obligations. When its purpose ends, blocking and deletion apply as appropriate. We use access controls and safeguards suited to the processing; no system is risk-free. Report suspected unauthorized use of your information or account to hola@dysco.edu.mx.
Minors, images and testimonials
Where a minor participates, a parent or legal representative must take part in the relevant actions and authorizations. Promotional use of identifiable photographs or testimonials requires the applicable authorization and must not be a condition of buying training. To enquire about or withdraw an image authorization, email hola@dysco.edu.mx and identify the material or link.
Updates and contact
Updates to this notice will be published at dysco.edu.mx/en/privacy/ with their revision date. Changes requiring fresh authorization will be communicated through the applicable channel. For any request concerning this notice: hola@dysco.edu.mx.